Privacy Policy

Last updated: March 2026

1. Who We Are

Lunari Wild ("we", "us", "our") operates the website lunariwild.com. We sell premium nature-inspired wall art and prints, fulfilled through our print-on-demand partner, Gelato. This policy explains how we collect, use, and protect your personal information.

2. Information We Collect

We collect information that you provide directly to us:

Account information — name, email address, and password when you create an account.
Order information — shipping address, billing details, and phone number when you place an order.
Payment information — processed securely by Stripe. We never store your full card details on our servers.
Communication — messages sent through our support chat or email.
Newsletter — your email address if you subscribe to our mailing list.

We also collect information automatically:

Usage data — pages visited, referring site, browser type, and device information.
Cookies — we use essential cookies to keep you signed in and remember your currency preference. See Section 6 for details.

3. How We Use Your Information

To process and fulfil your orders via our print-on-demand partner, Gelato.
To send order confirmations, shipping updates, and delivery notifications.
To respond to your support enquiries.
To send marketing emails if you have opted in (you can unsubscribe at any time).
To improve our website, products, and services.
To prevent fraud and protect the security of our platform.

4. Who We Share Your Data With

We share your personal data only with trusted third parties necessary to operate our business:

Gelato — our print-on-demand fulfilment partner. They receive your shipping address and order details to print and deliver your products.
Stripe — our payment processor. They handle all card transactions securely under their own privacy policy.
Supabase — our database and authentication provider, hosting your account data securely.
Resend — our email service provider for transactional and marketing emails.
Vercel — our website hosting platform.

We do not sell or rent your personal data to any third party.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, please contact us at support@lunariwild.com.

6. Cookies

We use the following cookies:

Authentication cookies — to keep you signed in to your account.
Currency preference — to remember your selected currency.
Country detection — to show you relevant shipping and pricing information.

We do not use third-party advertising or tracking cookies.

7. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete the personal data we hold about you.
Object to or restrict the processing of your data.
Withdraw consent for marketing communications at any time.
Request a copy of your data in a portable format.

To exercise any of these rights, contact us at support@lunariwild.com.

8. Security

We take reasonable measures to protect your personal data. All payment transactions are encrypted via Stripe. Your account is protected by a password, and we encourage you to choose a strong, unique password. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@lunariwild.com.